Fulfilment of Sustainability Objectives 2016

 = fulfilled   = fulfilled in part   = unfulfilled

 

Environmental sustainability

Objectives for 2016 (realised situation in 2015)
Fulfilment of objectives in 2016 Fulfilment
status
Key actions in 2016 Objectives for 2017 Key actions in 2017 Link to the UN sustainable development goals (SDG)

 

Specific heat consumption 42.5 (42.9) kWh/m³ Realised situation 41.5 kWh/m³ Development of apartment inspections, optimised indoor temperatures, investments in ventilation control, investments in water-saving fixtures, development of properties 40.3 kWh/m³ Extended temperature optimisation, installation of water-saving fixtures, optimised ventilation, development of remote monitoring of properties





 

 
Specific water consumption 386 (418) l/m³ Realised situation 412 l/m³ Development of apartment inspections, water-saving competition, investments in water-saving fixtures, development of properties 403 l/m³ Installation of water-saving fixtures, development of remote monitoring of properties




 
Specific electricity consumption 3.9 (3.9) kWh/m³ Realised situation 3.9 kWh/m³ Development of apartment inspections, investments in improvements for ventilation control 3.8 kWh/m³ Optimised ventilation, development of remote monitoring of properties




 
Specific emissions 33.3 (33.5) kg CO2e/m² Realised situation 34.7 kg CO2e/m²   Actions to improve the efficiency of heat consumption, acquisition of wind power 34.3 kg CO2e/m² Actions to improve the efficiency of heat consumption, acquisition of wind power





 
New investments to be located by main public transportation routes Objective fulfilled in the construction of new buildings, objective fulfilled in more than 90 per cent of all projects for purchases of existing properties   Due diligence and EDD reviews for investment sustainability, complementary construction projects New investments to be located by main public transportation routes Due diligence and EDD reviews for investment sustainability, complementary construction projects


 


Social sustainability

Objectives for 2016 (realised situation in 2015)
Fulfilment of objectives in 2016 Fulfilment
status
Key actions in 2016 Objectives for 2017 Key actions 2017 Link to the UN sustainable development goals (SDG)
Customers' Net Promoter Score NPS more than 35 (25) Realised situation 27   Building-specific meet ups, actions to improve peaceful living, more customer interaction, development of digital services Continuously improving NPS (new measurement method) New customer service model, new customer service centre, building-specific meet ups, development of digital services


 
Personnel engagement at least 10 per cent higher than in the reference group Realised situation 2 per cent higher than in the reference group   Engagement in operational planning and development, developing the use of personnel survey results, improving the possibilities of remote working, working ability survey Personnel engagement higher than in 2016 Improved management of working ability, development of competence, new induction programme

 

 


Financial sustainability

Objectives for 2016 Fulfilment of objectives in 2016 Fulfilment
status
Key actions in 2016 Objectives for 2017 Key actions in 2017 Link to the UN sustainable development goals (SDG)
No increase in maintenance costs, fewer suppliers The number of suppliers decreased by 12 per cent. Maintenance costs increased slightly.   Development of procurement models, energy efficiency measures Lower maintenance costs than in 2016 Development of procurement, energy efficiency measures




 
 


Key development objectives

Objectives for 2016 Fulfilment of objectives in 2016 Fulfilment
status
Key actions in 2016 Objectives for 2017 Key actions in 2017 Link to the UN sustainable development goals (SDG)
Start-up of supplier audits, definition of an auditing model for construction sites and audit start-up , development of operational measurements The objectives were mainly fulfilled. Construction site audits will be piloted in early 2017.   Supplier audits, decision on new indicators: accident frequency, energy efficiency in the production of new buildings, definition of the content of construction site audits, revised guidelines for the prevention of grey economy Auditing of 50 suppliers, start-up of construction site audits Continuing and developing the audit programme, auditing construction sites
 
Renewal of the GREEN STAR level in Global Sustainability Benchmark (GRESB) The objective was fulfilled.   Specifying sustainability objectives and benchmarking with other companies, increasing the transparency of sustainability information at sato.fi, additional resources for sustainability Renewal of the GREEN STAR level (4 stars) for the Global Sustainability Benchmark (GRESB) Energy efficiency measures, preparation of a sustainability manual, risk evaluation related to sustainability, supply chain audits and new indicators





 





 

 
Securing the preconditions for building the concept of reasonably priced apartments (SATO StudioHome) and starting construction work The target was fulfilled; construction is in progress.   Construction of the first site, to be completed in 2017 Further development of the reasonably priced apartments concepts Further development of housing concepts and services

 

 
Revision of objectives and indicators included in partnership agreements The objective was fulfilled.   Review of service descriptions, evaluation and revision of indicators Developed monitoring of the impact of energy efficiency measures Definition and start-up of operating and monitoring methods