sustainability concepts

Concept or indicator

Definition

Environment  
Objects covered by energy and water consumption monitoring Properties in which SATO holds more than 50%, consumption in SATOs offices is not included in the consumption figure
Total heat consumption (MWh) The year's absolute heat consumption in all the owned properties held throughout the year and within the scope of consumption monitoring, expanded by estimated consumption in properties purchased and sold during the year and properties outside the scope of consumption monitoring (average rated consumption multiplied by the surface area of apartments owned on average during the year)
Total electricity consumption (MWh) The year's absolute electricity consumption in all the owned properties held throughout the year and within the scope of consumption monitoring, expanded by estimated consumption in properties purchased and sold during the year and properties outside the scope of consumption monitoring (average rated consumption multiplied by the surface area of apartments owned on average during the year)
Total energy consumption (MWh) Total consumption of heat and electricity during the year

Total water consumption (1,000 m³)

The year's absolute water consumption in all owned properties held throughout the year and within the scope of consumption monitoring, expanded by estimated consumption in properties purchased and sold during the year and properties outside the scope of consumption monitoring (average rated consumption multiplied by the surface area of apartments owned on average during the year)
Electricity consumption intensity (kWh/m³/year) Electricity consumption per m³ in all objects that have been rented for the entire year
Water consumption intensity (litres/m³/year) Water consumption per m³ in all objects that have been rented for the entire year
Standardised heat consumption intensity (kWh/m³/year) Heat consumption per m³ in all objects that have been rented for the entire year. The figure is weather adjusted to make years comparable
Greenhouse gas emissions (tCO2e) Emissions from heat, electricity, water and waste produced by residents. The emissions of properties within the scope of consumption monitoring have been expanded to apply to apartments owned on average during the year, similarly to the total consumption of heat, electricity and water. The emission multiplier of district heating is defined by Motiva Oy. Electricity does not produce any emissions because it is green electricity produced 100% by Finnish wind power
Total amount of waste (tonnes) The total volume of waste produced by residents has been estimated on the basis of the number of SATO residents and the annual resident-specific waste volume reported by Statistics Finland
Personnel  
Total personnel turnover (%) Sum of terminated employment contracts in relation to the number of personnel for the last month of the previous year, summer jobs excluded
Number of new employment contracts Permanent and fixed-term employment contracts that started during the reported period, summer jobs excluded
Number of terminated employment contracts Permanent and fixed-term employment contracts that ended during the reported period, summer jobs excluded
Number of training days One training day comprises six hours of training
Person-year SATOs direct and indirect employment impact has been evaluated applying a calculation of the employment footprint of the maintenance services and other purchased services prepared by VATT for Senate Properties and the estimate of the Confederation of Finnish Construction Industries and VTT of the employment impact of building investments. The employment multipliers obtained from the aforementioned sources have been combined with SATOs 2016 cost structure
TARMO TARMO is a discussion forum for SATOs management and personnel, comprised of nine employee representatives and four representatives of the employer
LiiVi LiiVi is SATOs committee for recreation and sports activities, comprised of seven employee representatives and one representative of the employer
Customer relationships  
NPS (Net Promoter Score) Net Promoter Score (NPS) among customers. The strategic NPS is the NPS during living starting from 2017