Our rental homes come with good customer service

SATO provides its customers with rental homes and customer services. Our service promise is a home the way you want it, and our operations are guided by our Customer First service model.

"The service manager is an important link between residents and SATO. The service manager of my building is doing an excellent job."
–SATO Pulssi panelist

We own, build, buy and renovate urban homes to ensure safe, carefree and pleasant living for our customers. We are continuously improving our customer service, making the daily lives of our customers easier and developing new housing concepts. Our strategic development programmes are guiding us towards our goals.

Our service promise to our customers is a home the way you want it.

As a major lessor, we bear responsibility for urban development and the environmental effects of housing. We invest in rental apartments that meet our customers’ needs, and we grow profitably.

SATO invests primarily in the Helsinki metropolitan area, Tampere and Turku, where the demand for homes and the expected value development are highest. We also operate in Jyväskylä, Oulu and St Petersburg.

47,440

 residents in SATO RentHomes

 

25,793

 SATO RentHomes

 

68

SATO StudioHomes

 

Stories & activities

Palvelupäällikkö

Service Manager Piia is part of residents’ daily lives: “I solve problems to make the building feel like home”

The morning has been busy for Service Manager Piia Matilainen. It’s only ten o’clock, but she has already checked a...

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stories & activities

Asiakaspalvelu

The best service, from people to people

SATO takes customer service seriously – and for a good reason. The quality, ease and safety of living have a major impact on people’s well-being.

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